ClickSabi Pro
Account, Plans & Settings
Managing your subscription
Upgrade, downgrade, cancel, resume and fix billing.
1 min readLast updated
Where to manage it
Settings, Subscription. Only the owner and admins can change the plan.
Upgrades
An upgrade takes effect immediately, with prorated billing.
Downgrades
A downgrade is scheduled for the end of the current period, and is refused while the workspace still exceeds the target plan's limits. Free the extra seats or projects first.
Cancel and resume
Cancelling leaves the workspace running to the end of the paid period. You can resume before it lapses.
If a payment fails
The workspace keeps working while ClickSabi retries. Update the payment method from the billing portal to clear it.
Related articles
- Account, Plans & SettingsPlans and what they includeThe four plans, limits, and how entitlements work.
- Getting StartedWho can open the Pro workspaceThe access requirements, and what changes when billing lapses.
- Payments & DisbursementsSubscription billing and project payments are differentTwo separate money flows that are easy to confuse.
- Account, Plans & SettingsWorkspace settingsWhat each settings section controls.
Didn't find what you were looking for?
Get in touch with the ClickSabi team or send feedback about the Help Center.
Prefer email? support@mail.clicksabi.com