Operate
Know what matters today, and why.
One conversation per customer, routine follow-ups handled by automations you switched on, and analytics that show the records behind every number. AI suggests. You decide.
How operating works
Communicate, understand, automate, measure.
The workspace reads the same records you work in. There is no separate data entry for intelligence.
- 1Communicate
One thread per customer across proposal, project and payments. Shared files, quick actions and a smart composer that drafts from context.
- 2Understand
Relationship health across six dimensions, signals from real activity, and one explained next action per customer. Never more than one.
- 3Automate
Pick recipes from the library: follow up on a viewed proposal, remind about tomorrow's appointment, chase an unconfirmed visit. Each arrives paused.
- 4Measure
Sales, delivery, communication, referrals and cash in one analytics workspace. Filter by period, export, and open the records behind any figure.
Automations
Routine follow-ups, on your terms.
Fourteen templates
Win work, appointments, get paid, documents and delivery.
Approval modes
Run automatically, ask first, or draft only. Set per automation.
Explained runs
Every execution says what triggered it, what it did and for whom.
Recommendations
The workspace suggests automations from your own patterns. You add them.
Conversations and intelligence
Less noise. One clear next step.
Unified conversation
Messages, files and timeline for one relationship in one view. Waiting-on is always visible.
Relationship health
Decision confidence, experience, communication, momentum, trust and commitments, each explained.
Daily brief
What changed, what matters and what to do next, generated from your live workspace.
How AI is used
- AI drafts, summarises, scores and suggests. It does not send messages, apply designs or move money without your approval.
- Suggestions are labelled as interpretation, with the signals that produced them. You can always see why.
Plans and roles
- Automations is an optional add-on available to Growth, Scale and Enterprise plans. Every recipe arrives paused and runs only after you switch it on and choose an approval mode. Advanced analytics and permissions depend on plan.
- Support sees conversations and contacts. Analytics, automations and branding stay with Owners and Admins.
- Executive brief and saved reports
- Benchmarks with stated sources
- Exportable analytics
- Smart composer
- Follow-up queue
FAQ
