Troubleshooting
PDF problems
Protected, corrupted, or unreadable PDFs.
1 min readLast updated
Password protection
Remove the password or print the file to a fresh PDF, then upload that copy.
Blank or garbled pages
Some PDFs embed pages as images. These still work, but rely on OCR — see OCR issues.
Corrupted files
Re-download the original from the installer's email and try again.
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- TroubleshootingBrowser compatibilitySupported browsers and fixes for display problems.
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