ClickSabi Pro
Contacts & Messages
How messages reach the customer by email
Email delivery, the sending domain, and opt-outs.
1 min readLast updated
A verified sending domain is required
Email delivery is only available when a verified sending domain is configured. Until then the channel reports itself unavailable rather than pretending to send.
Opt-outs are respected
If a customer has turned off email notifications or unsubscribed, ClickSabi does not email them. The message still appears in their ClickSabi account.
Branding on outgoing email
Whether your branding is applied to outgoing email is a toggle under Branding.
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- Branding & Customer PortalSetting up your brandingLogo, colours, introduction and where branding is applied.
- Contacts & MessagesHow customers and providers stay connectedWhat a connected relationship is and what each side can see.
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